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Natural Pharmacy" 888 852-4993 |
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How to order
Orders only (USA only) call toll free at 888-852-4993 anytime. If a machine answers leave your 1) Name, address and phone number. 2) A ship-to address if different than your home address. 3) A list of items that you want to order. 4) Your credit card information including number and expiration date (we take VISA, American Express, Discover, and MC.) Please speak slowly and distinctly, spelling any words that could be confused or uncertain such as, perhaps, your last name. For information call 707 554-1820.
We are usually here from 9 AM to 5 PM Monday to Friday Pacific time but may be
in the office at other times. Use the buttons at the bottom of the product pages.
Mail us using the postal service by writing a written request and sending it to: Natural Health
Consultants
Fax us by writing your order and faxing it to 707 647-3055. Payment We accept checks and money orders. We also accept the following credit cards: VISA, Mastercard, American Express, and Discover.
Shipping Information Shipping and handling charges Please add $4.95 per order for shipping and handling. Domestic orders over $100 have FREE shipping (unless overnight is required.) Orders from countries other than the United States of America may require a higher postal rate. Overnight in the USA starts at $28.00 but may be higher depending upon weight. If you are unsure call us and we will tell you the shipping charge. Tax California residents add 7.375% sales tax. Nevada residents add 7.75% sales tax. Shipping methods
If you do not receive it within 14 days let us know. It might be lost. If you let us know after a month there isn't anything we can do about it. Those who specify overnight delivery will usually receive it the next day if it was ordered early (before noon, Pacific time.) However, the post office tells us that those who live in more remote areas have an 80% chance of getting it the next day. If you don't receive it the next day then it will be the day after. If you don't trust the post office, or if it absolutely, positively has to be there overnight we can also ship FedEx or UPS but it will be more expensive. Please contact us for rates. International orders We ship to many other countries, usually with no problems. Note: Some countries have difficult customs or prohibit the importation of products which are legal in the USA. Check with your customs authorities before ordering. We are not responsible for what foreign post offices or customs do with your order. Quantity and other discounts We usually discount products with certain exception listed below. Order 6 bottles or more per item and an additional 5% will be deducted. Order 12 bottles or more per item and 10% will be deducted. Exceptions: MLM products are not discounted further. Products which have their own discount schedule as stated in their monograph are not discounted further. Those products the supplier prohibits us from discounting are not discounted at all. Note: We are not a wholesaler and do not sell to health food stores, etc. at wholesale prices. Nor do we have a professional discount. Return policy Products may be returned within 30 days if unopened and we are notified of the return. A full refund minus shipping fee will be returned to the buyer. Exception: We cannot accept perishable (requires refrigeration) products. Certain manufacturers provide a money back guarantee. We note this in the product description. Unclaimed
packages which are returned to us without explanation are subject to a 10%
restocking charge plus shipping fee. |
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Created March 1, 1998 (Personal page
April 25, 1995)
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